Peptic ulcers and H. pylori
Peptic ulcers are common and can cause various symptoms as the bacterium resides in the stomach’s mucous lining. It is important to note that most people with an H. pylori infection do not experience any symptoms at all. It is common to get infected with the bacterium at a young age without noticing it and carry it throughout life. Many may be affected without being aware of it. An infection with Helicobacter pylori can lead to gastritis (inflammation of the stomach lining) and ulcers in the duodenum with varying degrees of severity. In rare cases, it may even lead to cancer in the lower part of the stomach.
Through our peptic ulcer test, you can find out if you have antibodies against Helicobacter pylori in your stool. A positive test result indicates that your immune system is producing antibodies to fight an ongoing infection by the bacterium. We always recommend consulting a doctor with a positive test result for further investigation and treatment.
Symptoms of peptic ulcers may include a burning sensation in the upper abdomen (which can come and go and often feels better after a meal), heartburn, nausea, vomiting, diarrhea, and a feeling of a hard and tense stomach.
What’s included in the test kit?
- Test cassette
- Sample collection tube with extraction buffer
- Stool collection paper
Storage
Store the product at room temperature or in the refrigerator (2-30 °C). The test is stable until the expiration date printed on the sealed pouch. The test must be kept in the sealed pouch until used. Do not use the test after the expiration date.
How is the test performed?
- Thoroughly wash hands with soap and rinse with clean water.
- Collect the stool sample: Use the stool paper and make sure to avoid contaminating the sample. Be careful not to let the sample or the side of the paper containing the sample come into contact with any contaminated objects, including the toilet.
- Prepare the stool sample: Unscrew the cap of the sample collection tube and randomly insert the sample collection applicator into the stool sample in at least three different places. Do not scoop up the stool sample. Then screw the cap back onto the sample collection tube and shake it vigorously to mix the sample with the extraction buffer.
- Ensure that the test cassette pouch is at room temperature before opening it. Take out the test cassette from the foil pouch and use it as soon as possible. The best results are obtained if the test is performed immediately after opening the foil pouch.
- Open the cap of the sample collection tube and break off the tip. Turn the tube upside down and transfer 2 full drops of the sample to the sample well (S) on the test cassette. Then start the timer. Avoid getting air bubbles in the sample well (S).
- Read the result after 10 minutes. Do not read the result after 20 minutes.
Refunds and returns
General Terms and Conditions
GetTested offers a wide range of health analyses to individuals and companies. We collaborate with a number of subcontractors of medical laboratory operations for analysis of the samples. To order our analyses, you must be at least 18 years old, people under the age of 18 need a parent’s permit. GetTested is not a substitute for traditional healthcare. In case of any problems, you should always contact healthcare. When you place your order, you accept our terms of purchase.
Test results
You will receive your test result digitally via the login you created when you registered your test. The response time varies for different analyses, information on how long the response time your analysis takes can be found on the product page. You as a customer are responsible for registering your unique test ID in order to receive your analysis answer. Your analysis answers are sent encrypted with ID verification for maximum security.
Shipping and delivery terms
Shipping will be added with £ 4. Our products are sent to the address you specified when ordering. You as a customer are responsible for providing correct address information when ordering. If you have not received your delivery within 10 working days, please contact us at hello@gettested.co.uk and we will help you.
Prices and Payment
All prices are stated in GBP including VAT. Payment is made by card payment via the payment provider Stripe, which accepts VISA, Mastercard or AMEX.
Right of withdrawal
You as a customer have a 14-day right of withdrawal. The withdrawal period begins to apply on the day you received your goods. The right of withdrawal only applies to analyses that have not been sent to the laboratory for analysis and where the test kit, including the pre-stamped envelope, has not been used. Contact hello@gettested.co.uk to exercise your right of withdrawal and further instructions. If you do not return everything in original condition, we reserve the right to deduct the amount of the refund to cover the fees for the material cost. We ask you to follow the instructions carefully. If, contrary to expectation, you need more material to perform your test, you can buy it yourself in our online store. This is because we have pushed prices to the maximum so that you as a customer will receive the best offer on the market. In the event of a right of withdrawal, we will refund you within 30 days from the day you received the item. Any shipping and return costs are borne by the customer and are not refunded. If you as a customer have used your test kit and regret your purchase after that, we will charge a cost of £15 for the test kit and £4 for shipping (a total of £21) which is deducted from the total amount we refund you, this to cover the cost of the sample material.
Complaint
If the item you received is damaged or if you received the wrong item, please contact hello@gettested.co.uk as soon as possible and we will help you. We ask you to follow the instructions carefully. Should you unexpectedly need more material to perform your test, please contact hello@gettested.co.uk. In the event of a dispute, we follow the General Complaints Board’s recommendations.
Customer Integrity
The personal information you provide in connection with your purchase is stored so that we can fulfil our agreement on services or products towards you. According to the Personal Data Act, you have the right to access the information we have registered about you. Contact us at hello@gettested.co.uk if any information is incorrect and we will correct it or delete it. If you have chosen to receive our newsletters, we will also process your personal data in order to send you information about our business.
Other
GetTested reserves the right to make any price changes and is not responsible for any errors that may be attributable to a laboratory used for sampling and analysis. GetTested reserves the right to make errors in the article information.
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